Distributor FAQs
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I have seen a lot of quit-smoking products, weight-loss products and sleep
aids advertised. How do I know that your products are better?
The development for DietMate, QuitKey, and SleepKey was funded by various
agencies of the National Institutes of Health. In addition, we have conducted
rigorous research studies to prove and document our product efficacy claims. To
read more about our clinical studies please visit: QuitKey
(http://www.QuitKey.com/research.html), DietMate (http://www.dietmate.com/124.html
), and SleepKey (http://www.sleepkey.com/skResearch.aspx)
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Does the fact that DietMate, QuitKey, and SleepKey are computers scare off
customers who are not familiar or comfortable with computers?
DietMate, QuitKey, and SleepKey are very user friendly and easy to
use. QuitKey has two buttons and SleepKey has 5 buttons, each comes with a
comprehensive instruction guide. DietMate is also extremely user-friendly.
DietMate has seven buttons and allows the user to begin the program by taking a
guided tutorial so that they can become familiar with each button’s function.
Here's what one DietMate customer had to say:
"This computer is so easy for me. I'm not computer literate. Thank you
for all the work you put in to make it user friendly!" (Marcia Yoder - Goshen,
Indiana)
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Is DietMate another calorie counter?
DietMate is much more than a calorie counter. The computer helps structure
appropriate food choices and provides a means for tracking the user’s progress.
The computer is flexible and realistic. It allows the user to record meals in
several ways: (1) select from an extensive food database (2) enter set number
of calories or record food exchanges (3) choose from DietMate's own recipes,
which are in the cookbook that is included with the computer. DietMate is so
flexible that it also offers suggested menus at restaurants ranging from Greek
to Chinese.
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How do I know that QuitKey is the product of choice for smokers who want to
quit?
With over a million units sold, QuitKey’s commercial success is clear proof
that the product is the tobacco cessation method of choice. QuitKey’s drug-free
nature also allows the program to be used by all smokers: young, old, pregnant
women, and many others with pre-existing medical conditions for whom nicotine
replacement therapies are not recommended.
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Do you provide marketing material for DietMate, QuitKey, and SleepKey?
For each inventory kit you order, you receive five free brochures. If you wish
to have additional brochures, they are available at cost.
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Can I get the benefit of your experience?
Absolutely. PICS' marketing professionals are available to you to
offer advice and help you determine the most effective marketing and
distribution channels for your selected target audience.
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Do I have to distribute all three products?
You are not obligated to distribute all three products. You can select to
distribute any one of the products.
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Am I obligated to purchase a specific quantity within a certain amount of
time?
We do not drop-ship DietMate, QuitKey, and SleepKey. Therefore, as long as you
meet the minimum quantity for each inventory kit, there is no set time period
in which you have to purchase a specific amount. The amount and frequency for
which you order is left solely up to you.
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What is the minimum quantity that I can order?
The minimum quantity for QuitKey and SleepKey is 10 per inventory kit, and the
minimum quantity for DietMate is 2 per order.
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Do I get a discount if I order in bulk?
Yes. Even if you only order the minimum quantity, you will receive a
significantly reduced rate. And the more computers you purchase, the greater
the discount. For more details on pricing, call US 800-543-3744 or
International 703-758-1400.
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What product warranties do you extend to distributors?
DietMate, QuitKey, and SleepKey units have a one-year warranty that covers any
mechanical defects with the computers. This warranty does not cover damage due
to accident, misuse, abuse, negligence, or failure to follow instructions for
proper use. We do not extend a money back guarantee to distributors. Should you
want to offer your customers a 30-day money back guarantee, you will have to
absorb the cost yourself.
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Can I receive exclusive distributor rights in a country, state, or city?
Exclusivity is rarely given, only in cases where there is a large initial order
and a guarantee of subsequent purchases of the same scale. Terms of exclusivity
are subject to negotiation and should include the proposed marketing channels
and the quantity and frequency of purchase.
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Do I have to maintain inventory?
In most cases, distributors choose to maintain an inventory.
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